Privacy Policy
Effective Date: July 31, 2026
At Held by His Grace, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
Information We Collect
When you visit our website or place an order, we may collect information such as:
Your name
Email address
Shipping and billing address
Phone number (if provided)
Payment information (processed securely through our payment providers)
Order history
Website usage information collected through cookies and analytics
We do not store your full payment information.
How We Use Your Information
We use your information to:
Process and fulfill your orders
Provide shipping updates
Respond to customer service inquiries
Improve our website and shopping experience
Send promotional emails if you have chosen to subscribe
You may unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link at the bottom of any email.
Payment Security
Payments made through our website are processed by secure third-party payment providers. We do not have access to or store your complete credit card information.
Order Fulfillment
To fulfill your order, we share only the information necessary with our production and shipping partners, including Printful, so your products can be created and delivered to you.
Cookies
Our website uses cookies and similar technologies to:
Remember your preferences
Improve website performance
Analyze website traffic
Provide a better shopping experience
You can disable cookies through your browser settings, although some website features may not function properly.
Email Communications
If you subscribe to our newsletter, you may receive updates about:
New collections
Product launches
Promotions
Brand news
Encouraging messages from Held by His Grace
You can unsubscribe at any time.
Protecting Your Information
We take reasonable measures to protect your personal information. While no online system can guarantee complete security, we work with trusted service providers to help keep your information safe.
Third-Party Services
Our website may use trusted third-party services to operate our business, including:
Squarespace (website platform)
Printful (order fulfillment)
Payment processing providers
Shipping carriers
Analytics services
These providers only receive the information necessary to perform their services.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Your Rights
Depending on where you live, you may have rights regarding your personal information, including the ability to:
Request access to your personal information
Request corrections
Request deletion where applicable
To make a request, please contact us using the information below.
Contact Us
If you have questions about this Privacy Policy or how your information is used, please contact us:
Held by His Grace
📧 hello@heldbyhisgraceapparel.com
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.